SHIPPING INSTRUCTIONS

 Preparing Your Shipment

All guest and event packages being shipped to the property must follow the address label standards (illustrated below) to prevent package routing delays. Please schedule your shipment(s) to arrive three days prior to the event start date to avoid additional storage fees. Use the name of the recipient who will be on-site to receive and sign for the package(s). 

If a package has not been picked up by the recipient and no contact information is provided, the package will be returned to the sender, who will be responsible for all additional shipping fees. Package deliveries should only be scheduled after the recipient has completed the check-in process. 

Package Labeling Standards

Group Shipments:

JW Marriott Las Vegas

C/O GUEST NAME / GROUP NAME / 

EVENT MANAGER NAME

221 North Rampart Blvd.

Las Vegas, NV 89145

702-869-7777

Operating Hours

Monday – Friday: 6 am – 2 pm, holiday hours may bemodified

Shipments with Special Requirements

Meeting and event planners, exhibitors and attendees are encouraged to contact your Event Manager in advance of shipping their items to JW Marriott Las Vegas with any specific questions. If you have any special needs (e.g., refrigeration requirements, after hours delivery requests, or changes to your meeting dates or rooms), please work directly with your Event Manager.

On-site Package Delivery 

In most cases, our Banquet Captains will complete delivery or pickup of packages within the conference and meeting rooms. In cases where a drayage company or a meeting decorator is used, the Banquet Shipping team members will work closely with those vendors for proper package routing and release items directly to those vendors if they are on the property when the shipments arrive. Any decorator or drayage packages requiring overnight storage will be assessed a handling fee. If your meeting / event is being handled by a drayage company or decorator, please ensure your shipments are being sent directly to the drayage company’s or decorator’s specified address. Items that require extra handling, such as pallet/crate breakdown or build up, multiple pickup or delivery points, or collecting or disposing of packaging materials, will be assessed an additional fee of $70.00 per hour with a minimum of $35.00 for 30 minutes. This fee will be assessed for each team member dedicated to perform these additional services. Please note that members cannot lend out any moving equipment, which includes pallet jacks, dollies, and flatbed carts.

Package Delivery to Guest Suites / Meeting Rooms

In most cases, we will complete delivery or pickup of packages to guest rooms, but please consult with a team member for any specific delivery limitations that may exist. A guest with authorization to sign for the delivery and approve any charges for handling and delivery fees must be present in guest rooms and/or meeting rooms.

Upon Your Arrival

Packages will be available for pickup at the Front Desk or Conference Center; a handling fee will apply. Packages,pallets, crates, display cases and other heavier items maybe scheduled for delivery by contacting our staff at702-869-7777; a delivery fee will apply. Package deliveries should only be scheduled after the recipient has completed the check-in process. In order to maintain the proper chain of custody, we require the package recipient’s signaturebefore a package can be released from the Front Desk.Release signatures are captured at the time of package pickup or package delivery to the recipient.