Frequently Asked Questions
For your convenience, here are frequently asked questions about the Rampart Casino at The Resort at Summerlin and our Resort Rewards program. If you do not see your questions on this page you can email us by visiting the Contact Us page.
Resort Rewards is our way of rewarding and communicating with our most loyal casino guests. When you play with your Resort Rewards club card, you’ll earn points that can be used for free play, cash, meals, spa treatments, golf at TPC Las Vegas, hotel stays and merchandise. You’ll also be earning towards a higher tier status and increased privileges. You can turn your Resort Rewards card into a Summerlin card and your Summerlin card into a Summerlin Elite card. You will also be eligible to receive slot play offers based on your play as well as entries in to exciting promotions and drawings.
Signing up for a Resort Rewards card is free and easy, and when you play in the casino using your card you can earn exciting rewards and benefits. When you insert your card into a slot or video poker machine our computerized system tracks your play and preferences, giving us the data we need to reward you with points and to send you valuable special offers.
Just place your card in the slot machine reader and make sure that it reads “accepted” or that information begins to scroll on the reader. If you are playing table games just give the Floor Supervisor the card and they will manually enter your play.
The Resort Rewards point structure will allow you to earn points faster. Our point earning and redemption schedule makes it easier for you to directly compare Resort Rewards with other casino programs and see that ours offers the best value for your play. When you play in the casino you’ll earn one (1) point for every $1 coin-in on slots or one (1) point for every $2 coin-in on video poker. It takes just 200 points to earn $1 in cash, free slot play, or comps.
It’s easy! You earn one (1) point for every $1 coin-in played on a reel slot machine and every $2 coin-in played on a video poker machine. You can also earn comps at the tables based on length of play, average bet and game type.
The card is used as a bridge between the casino and you. Without using the card we are unable to track your play preferences. Without this information we cannot extend exciting offers and rewards to you that we know you will enjoy.
Our three-tier program includes Resort Rewards, Summerlin, and Summerlin Elite levels. Qualifying points for each tier are based on earning periods from September – February and March – August. Once you qualify for a tier you’ll keep that status for six months. Visit the Resort Rewards Center to check your current tier level and qualification point level. Each tier level offers a variety of benefits and rewards, and the higher your tier level the more rewards you’ll receive!
Over a 6-month period, simply accumulate 80,000 points based on your play using your Resort Rewards card at Rampart Casino to earn Summerlin card level. Over a 6-month period, simply accumulate 400,000 points based on your play using your Resort Rewards card at Rampart Casino to earn Summerlin Elite card level.
Being a Summerlin cardholder entitles you to many exclusive benefits such as birthday offers, bonus offers for comps, free tickets to entertainment, dining discounts, access to the Summerlin Room Lounge and much more.
You receive all the benefits of being a Summerlin cardholder as well as priority service in our casino, restaurants, Resort Rewards Center, special exclusive event invitations, dining offers, hotel stays and more.
No, we evaluate the number of points earned over a 6-month period, not whether you have used or saved them. Enjoy your points as you wish.
That’s the best part; your point balance will never expire as long as you visit the casino and earn 1 point every 12 months. You can bank your points and use them for what you want, when you want; YOU are in control!
You can redeem your points for cash, free slot play or use as comps in any of our outlets listed in the club brochure. Stop by the Resort Rewards Center or check our website for a full list of the benefits.
Yes! You can use your points at resort restaurants. Just make sure to give your Resort Rewards card to the cashier at the restaurant and they will take care of you.
You can check your point balance on any slot machine reader, at the Resort Rewards Center, and at any kiosk machine on the gaming floor.
We cannot discuss customers’ gaming offers with other customers. However, Resort Rewards promotions and offers are based on tracked casino play using your Resort Rewards card.
Summerlin and Summerlin Elite club cards expire so that we can make sure members are not taking advantage of tier benefits they no longer qualify for, based on their points earned during the previous qualification period. Placing expiration dates on the cards ensures that we are offering our best benefits and privileges to those members who earned it.
One of our priorities is providing guests with new and exciting slot machines and game themes. We are regularly adding the latest and most popular games to the casino. Check with one of our casino floorpersons to find out about the newest additions. Please let us know if you have any games you would like to see on the floor. Simply email us through the Contact Us page and let us know.
When you play with your Resort Rewards club card you’ll earn entry into exciting monthly cash and free play drawings or other great promotions. At times we’ll offer points multiplier days where you can earn two times, three times, or four times points for your play, or Hot Seat drawings where we’ll randomly select a winner from those playing in the casino at the moment. We’ll also be putting together other fun offers to reward you, like pick-a-card, match-and-win, and free swipe offers. Be sure to check our Casino Promotions page and your mailbox and email inbox for the latest activities and offers.
You can request a line of credit by simply filling out the application online. We will process your application upon receipt. If you have any questions regarding the credit application process, please contact the Casino Cage at: (702) 507-5980.